interFace
Overview - Welcome
Planning My Digital Human
8min
Zoe
In this pre-onboarding phase, you'll gather the essential information needed to implement your Digital Human successfully.
This will help define its primary objective, establish key success metrics, outline expected interactions, identify the target audience, assess accessibility needs, and determine the appropriate communication style to align with your strategic goals.
- What is the main purpose of the Digital Human? Ensure that it aligns with your strategic goals and addresses your specific needs.
- What will be the primary role of the Digital Human? Will it enhance customer service, provide product education, offer technical support, or fulfill another specific function?
- How will you measure the success of the Digital Human? Consider metrics such as user satisfaction, reduction in inquiries, increased engagement time, or other key performance indicators.
- What types of user interactions are expected? Please provide a list of 10 common questions users might ask the Digital Human.
- Who is the intended audience for the Digital Human? Consider factors such as age, demographics, technical proficiency, and any other relevant characteristics.
- Does the Digital Human need to support multiple languages or accommodate specific accessibility requirements?
- What tone should the Digital Human adopt—formal, casual, or something else? Should the tone vary depending on the audience or context?
Updated 23 Sep 2024
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