Integrations Tab
Integrations
The Integrations section is where you connect your digital human to external services. By adding a Tool or an MCP Server, your digital human can go beyond answering questions, it can look up live data, send information to another system, or trigger actions in external platforms.
Tools
A Tool is a direct connection to one specific action or endpoint. Use this when you want the digital human to do something concrete — retrieve data, send a request, or kick off an automation such as an n8n workflow.
To learn more about tool calling please refer to Tools – Usage Guidethis page.
MCP Servers
An MCP Server is a connection to a server that hosts and exposes one or more tools. Use this when your tooling is managed externally and you want to connect the digital human to that server as a whole, rather than wiring up individual actions one at a time.
Before adding either integration type, verify that the endpoint URL, authentication method, and expected response format are correct. Misconfigured integrations will silently fail during conversations.
To learn more about tool calling please refer to MCP Server Integrationlink