Conversation Logs Export — Field Definitions

this document explains the meaning of each column in the conversation logs app export it follows the same style as the original data dictionary for digital human conversation logs to access conversational logs, please visit https //plugins tools unith ai/conversation logs app https //plugins tools unith ai/conversation logs app conversational logs application is a beta release feature to provide premium customers with early access to the conversation logs columns conversation id what it is unique identifier for a single conversation/session in the app notes one conversation id spans multiple rows (events) do not count rows as conversations organization id what it is identifier of the organization (tenant) the conversation belongs to digital human id what it is internal identifier of the digital human involved in the conversation (e g , jimmy) digital human name what it is display name (human‑readable) of the digital human notes may be empty if no display name is set conversation start time what it is timestamp when the conversation started (first event for this conversation id) notes represents the start boundary used to compute duration timezone is system‑defined; when in doubt, assume utc unless configured otherwise in the export conversation end time what it is timestamp when the conversation ended (last event for this conversation id) notes represents the end boundary used to compute duration total messages what it is total number of events/messages recorded for this conversation id across all rows includes user input, response (including chunked parts), and userfeedback events notes if responses are chunked into parts, each part is counted toward this total duration (seconds) what it is conversation length in seconds how it’s derived conversation end time – conversation start time message timestamp what it is event receive time for this row notes stored in utc message type what it is type of event captured on this row one of user input — generated when the user interacts by typing in the chat input, clicking a suggestion, or using voice input response — a message produced by the digital human; may be chunked (see total messages) userfeedback — a feedback action (thumbs up/down) recorded by the user sender what it is who produced the content on this row typical values user for user input and userfeedback rows digital human for response rows message text what it is text payload associated with this row depends on message type for user input the user’s typed/voice text or selected suggestion for response the digital human’s response text (may be a chunk if part of a multi‑part response) for userfeedback the rated text (the content the feedback refers to) additional behavioral notes one conversation id = many rows a conversation/session consists of multiple events (rows) use distinct conversation id to count sessions, not rows conversations vs sessions (common counting) sessions unique conversation ids (regardless of message type) conversations unique conversation ids with at least one user input row (excludes welcome‑only sessions) chunked responses long responses may be split into multiple parts; each part appears as a separate response row and contributes to total messages timestamps per‑row message timestamp is utc; start/end times are system timestamps for the conversation window (treat as utc unless otherwise configured in the export)